Quick Answer: Yes. Crestron is a dealer-only platform -- the hardware is not sold through consumer retail channels, and the programming environment is not designed for end-user configuration. Crestron requires that...
Yes. Crestron is a dealer-only platform -- the hardware is not sold through consumer retail channels, and the programming environment is not designed for end-user configuration. Crestron requires that systems be sold, programmed, and supported by authorized dealers who have completed manufacturer training. Programming is written in custom code specific to each installation, which requires trained Crestron programmers. This is a meaningful distinction from consumer platforms like Apple HomeKit or Amazon Alexa, which are designed for self-installation. The dealer relationship also covers post-installation support and firmware updates. If you inherit a Crestron system in a home you purchased, you will need an authorized dealer to modify or support it. Restrepo Innovations is an Elite Pro Crestron Dealer serving NJ, NY, and CT.
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